The Japanese government on Monday announced that it will summon Apple Inc officials this week over hundreds of complaints about the bogus charges against iTunes customers, saying that the online store is charging customers for download that they have not made.
In Japan alone, at least 95 people complained about the bogus transactions, which were done using their credit cards. Some of the complainants even said that they were being billed by iTunes for thousands of dollars.
Japan’s Consumer Affairs Agency said that there has been a notable increase in the number of cases since last year. The agency added that most cases reached to several thousands of dollars.
Sought for comment, Apple Japan officials were not available.
Apple consumers are worried that their main source of music, games, and videos may be subjected to cyberattacks, which is designed to acquire users’ bank and credit card account details to be used in future transactions.
One of the cases cited by the Japanese officials was a woman who had registered her ID and credit card details for several music downloads several years ago. She has not used the cards in the following months and was surprised to learn that she was being charges by the iTunes online store for purchases that she was not aware of.
Meanwhile, the Japanese communications and industry ministers said that they will join the investigation, saying that they will concentrate on how the personal data were stolen and if there are enough security features being implemented by iTunes during transactions.
To date, Japan is considered as the iPhone haven, having sold millions of units in the past months since the newest version was released early last year.
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